Venus Barter Private Limited (V MONEY)
Venus Barter Private Limited ("Company", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you interact with us.
This Policy applies when you visit our website (www.venusbarter.com), use our VMoney mobile/web application or digital lending platform, apply for, avail, or repay personal loans, or interact with our customer support or services.
We comply with applicable laws including the Digital Personal Data Protection Act, 2023, Information Technology Act, 2000 & Rules, RBI guidelines, and other relevant regulations.
We collect the following categories of personal data (including sensitive personal data where required for lending):
We do not collect, read, or store your personal SMS from your inbox.
We collect and monitor only financial SMS sent by 6-digit alphanumeric senders from your inbox. This helps us in identifying the various bank accounts that you may be holding, cash flow patterns, description, and amount of the transactions undertaken by you to help us perform a credit risk assessment. This assessment enables us to determine your risk profile, provide you with appropriate credit analysis, and facilitate financial facilities from regulated financial entities available on the platform.
This financial SMS data may also include your historical data. While using the app, it periodically transmits the financial SMS information to our affiliate server and to us.
Device Information: Information the App collects, and its usage, depends on how you manage your privacy controls on your device. We collect information from the device when you download and install the App and explicitly seek permissions from you to get the required information.
The information we collect from your device includes the hardware model, build model, RAM, storage; unique device identifiers like IMEI, serial number, SSAID; SIM information that includes network operator, roaming state, MNC and MCC codes, and WIFI information that includes MAC address and mobile network information. This is to uniquely identify the devices and ensure that no unauthorized device acts on your behalf to prevent frauds.
We also collect information about your device to provide automatic updates and additional security so that your account is not used in other people's devices. This provides us valuable feedback on your identity as a device holder as well as your device behaviour, allowing us to improve our services and provide an enhanced customized user experience.
Location Information: We collect and monitor information about the location of your device to provide serviceability of your loan application, to reduce risk associated with your loan application, and to provide pre-approved customised loan offers. This also helps us verify your address, make better credit risk decisions, and expedite your know your customer (KYC) process.
The App has a link to registered third-party SDKs and service providers which may collect data on our behalf. Data is stored on secured servers to perform functions such as credit risk assessment. We ensure that our third-party service providers take extensive security measures in order to protect your personal information against loss, misuse, or alteration.
Applicable service providers are required to employ separation of environments, segregation of duties, and strict role-based access control on a documented, authorized, need-to-use basis. The stored data is protected by appropriate encryption and key management services to limit access.
Account Deletion: Users may request deletion of their VMoney account and associated personal data by visiting our account deletion page at https://vmoney.in/delete-account.
Upon successful verification of the request:
We use cookies and similar tracking technologies solely to the extent necessary for website functionality, analytics, and security. We do not use trackers or technologies for purposes that are not actively utilized by the VMoney website.
Our services are intended strictly for adults. They are not intended for or directed at individuals below 18 years of age.
We or our affiliates maintain your information on servers located in India. Data protection laws vary among countries, and we comply with applicable legal frameworks relating to the transfer and storage of data as required under the Information Technology Act, 2000 and rules made thereunder, ensuring your data remains protected.
Mr. Rohit Kumar
care@vmoney.in
+91 95121 82186
Kolkata, West Bengal – 700013
We reserve the right to change, modify, add, or remove portions of this Privacy Policy at any time for any reason. In case any changes are made, we shall update the same on the platform. Once posted, those changes are effective immediately, unless stated otherwise. We encourage you to periodically review this page for the latest information on our privacy practices. Continued access or use of the services implies your acceptance of the changes and the amended Privacy Policy.
The Platform intends to protect your information and to maintain its accuracy as confirmed by you. We implement reasonable physical, administrative and technical safeguards to help us protect your information from unauthorized access, use and disclosure. For example, we encrypt all information when we transmit over the internet. We also require that our registered third party service providers protect such information from unauthorized access, use and disclosure.
Our Platform has stringent security measures in place to protect the loss, misuse and alteration of information under control. We endeavour to safeguard and ensure the security of the information provided by you. We use Secure Sockets Layers (SSL) based encryption, for the transmission of the information, which is currently the required level of encryption in India as per applicable law.
We blend security at multiple steps within our products with the state of the art technology to ensure our systems maintain strong security measures and the overall data and privacy security design allow us to defend our systems ranging from low hanging issue up to sophisticated attacks.
We aim to protect from unauthorized access, alteration, disclosure or destruction of information we hold, including: